Refund Policy for Ghana Land Search

Thank you for using Ghana Land Search. We strive to provide accurate and comprehensive land information. However, due to the nature of land transactions and the information we aggregate from various sources, we have established the following refund policy:

1. Information Accuracy:

While we make every effort to ensure the accuracy of the information presented on our platform, we cannot guarantee its absolute accuracy. Land information is subject to change, and discrepancies may exist due to data entry errors, updates from official sources, or other unforeseen circumstances. Therefore, we do not offer refunds based on minor inaccuracies in land details such as size (within reasonable limits), minor boundary discrepancies, or non-material changes in zoning regulations that occur after the information was published on our platform.

2. Service Fees:

• Subscription Fees (if applicable): If you have subscribed to a premium service on Ghana Land Search, you may be eligible for a pro-rated refund if you cancel your subscription within [Number] days of the initial purchase, provided you have not significantly utilized the premium features. No refunds will be issued after this period.
• Search Fees (if applicable): Fees paid for specific searches or reports are generally non-refundable, as these fees cover the cost of processing the request and compiling the information. However, if we are unable to provide the requested information due to technical issues on our end or the unavailability of data from official sources, a full refund will be issued.
• Advertising Fees (if applicable): Fees paid for advertising land listings on our platform are non-refundable once the advertisement has been published.

3. Eligibility for Refunds:

Refunds may be considered under the following circumstances:

• Technical Issues: If you experience significant technical issues that prevent you from accessing or using our services for an extended period, and the issue is solely attributable to our platform, we may offer a pro-rated refund or service credit.
• Duplicate Payments: If you are accidentally charged twice for the same service, we will issue a full refund for the duplicate payment.
• Service Unavailability: If a specific service you paid for becomes permanently unavailable due to circumstances within our control, we will issue a pro-rated refund.

4. Refund Process:

To request a refund, please contact us at [Your Contact Information - e.g., email address, phone number] with the following information:

• Your name and contact information
• The date of purchase
• The service purchased
• The reason for the refund request
• Proof of purchase (e.g., transaction ID, receipt)

We will review your request and respond within [Number] business days. If your refund is approved, it will be processed using the original payment method within [Number] business days.

5. Exclusions:

We do not offer refunds for:

• Changes in personal circumstances or decisions related to land purchases.
• Dissatisfaction with information that is accurately reflected from official sources.
• Information obtained from third-party links or websites accessed through our platform.
• Failure to read or understand our terms of service or this refund policy.

6. Changes to this Policy:

Ghana Land Search reserves the right to modify this refund policy at any time. Any changes will be posted on our website.

7. Governing Law:

This refund policy shall be governed by and construed in accordance with the laws of Ghana.

Disclaimer: This is a sample refund policy and may not be suitable for all situations. You should consult with legal counsel to ensure that your refund policy complies with applicable laws and regulations.